State Farm® Insurance Agent Eloy Leal
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
María Rivas
August 17, 2026
"Eloy’s agency is the best is Watauga Maria has always help me with my insurance needs home auto snd life"
Tony Argueta
August 6, 2026
"Malerie S. Jackson made the call to and was so helpful! Not only did she explain everything to me she also made it super easy to update where I’m moving to and provide me a quote. I really appreciated her time and support. Moving is stressful and she made this step painless. Thank you!!!"
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Karlozzx
July 27, 2026
"Excelente servicio muy amable y atenta su nombre es melerie s jackson"
"Gracias. No esforzamos por brindar un excelente servico."
Mandy Naylor
July 9, 2026
"Smells like animal feces and litter box the moment you walk in. People always busy, but forget to get you a quote or call you back. Customer service sucks."
"Mandy, I apologize for the conditions at the office. I normally handle this but was visiting an ailing family member in my hometown. That said, it's still my responsibility to make sure our office stays to the proper cleanliness standards and that you receive the service you deserve.
Helping support the feral cat community, unfortunately, at times makes it more challenging for both our team and our customers while we're trying to keep everything running smoothly.
We have contacted you about your insurance concern and are addressing it.
Thank you for your comments.
We appreciate your business.
"
Kimanca Martinez
July 2, 2026
"Always very helpful. I have multiple policy's with state farms and am pleased with them. I have referred them many times to others for quotes."
"Kimanca, thank you for the kind words and your business."
Edgar Medina
June 30, 2026
"Arabela 👍🏼"
"Thank you. Garcias."
Sara Doneyhue
June 24, 2026
"Great Customer Service from Arabella she is very knowledgeable answered all the questions that I had, returned my call at the proper time. I would highly recommend her to anyone, all together a very professional lady."
"Thank you for the kind words, Sara. Arabela, and the rest of us, try hard to give the best service you and rest of our clients deserve.
We appreciate your business."
Jessica Mercado Martinez
June 12, 2026
"Kimberly was the agent that assisted me and she was truly wonderful. Understanding exactly what I need save me time and stress. She was very Professional and respectful. I got exactly what I needed, car and renters insurance, with her help. Thank you !!!"
"We are so proud of Kimberly, and glad she is a part of our team, Jessica. Thank you for allowing us to serve your insurance
needs."
Ted B
June 12, 2026
"My experience with Eloy Leal State Farm insurance company was really great. Kimberly was very helpful and thorough when I was getting homeowner and auto insurance. She patiently provided me quotes and I highly recommend her."
"Thank you for the kind words, Ted. We appreciate Kim and for you allowing us to serve your insurance needs."
Melissa Rivera
April 24, 2026
"Es muy atenta, además de aclaro todas mis dudas, sin ningun problema."
"¡Gracias! Me alegra mucho que te haya servido aqui a mi agencia y que no hayas tenido ninguna duda."
Dedraylon Williams
March 27, 2026
"Malerie went above and beyond to take care of every detail. She turned what could have been a stressful process into a smooth, seamless experience. She’s the best thank you."
"We’re thrilled to hear that Malerie went above and beyond and made the process smooth and stress-free for you. "
Luis Simental
March 16, 2026
"Maria is great Agente always answers all My questions great price for insurance"
"Thanks, Luis. We appreciate your loyalty and business ."
Scott Bauman
January 29, 2026
"Kimberly was very helpful and courteous during our yearly insurance review."
EternallySleepy
January 16, 2026
"I worked with Malerie to get renters insurance for the first time and she did amazing! Got everything done in a timely manner and she made everything a lot easier to understand. Very streamlined and positive experience, would definitely recommend especially if you’re being helped by Malerie!"
Jeannine Kangola
January 6, 2026
"Great customer service from the lady at the front desk evelyn!!"
Arlene Narvaez
January 3, 2026
"I went into the office, not expecting as amazing customer service as I received, Evelyn was a great and treated me amazingly during my visit, I definitely recommend her!!"
Dennise Combs
December 29, 2025
"I always get my questions answered in a timely manner. Arabela is attentive to my insurance needs and helps me when I have questions or issues. I have been with Eloy Leal for many years. It’s great to go over insurance needs each year."
"Thank you for taking the time to share your thoughts, we’re grateful for your continued support over the years. We believe in being welcoming and maintaining good manners, as those are key values here in Texas. Don’t hesitate to stop by anytime!"
stanley davis
December 18, 2025
"Kimberly Valentin walked me through an insurance coverage check up.
She verified our property was adequately covered and she answered additional questions I had.
Kimberly also made me aware of other insurance and financial products State Farm offers without being pushy!
The experience was pleasant and informative.
Kimberly knows her stuff and she's very professional!
That's why we've been with State Farm for over thirty years!"
"It’s wonderful to hear that she was able to assist you thoroughly and provide valuable information without any pressure. I deeply appreciate your loyalty to State Farm over the past thirty years and look forward to continuing to serve you for many more. Thank you so much for your kind words and for sharing your positive experience with Kimberly Valentin."
Terry Moseley
December 16, 2025
"I've had State Farm Insurance around 50 years and Eloy Leal has been my agent for at least 30 of those years. I've always received excellent service from Eloy and his team."
" It’s been an honor to serve you and your insurance needs, and I’m grateful for the trust you’ve placed in me and my team. Thank you so much for your kind words and your loyalty over the past 30 years!"
Edgar Orlando Nevarez
December 3, 2025
"Malerie was great help with replacing my car’s insurance with the new one I got. Very patient and kind throughout the entire process. Made the process quick and easy."
"Her kindness reflects our commitment to providing excellent service. I'm happy to hear that Malerie's dedication to helping you made the insurance replacement process quick and easy! I appreciate your feedback! "
Camila Vargas
November 25, 2025
"I called in for some assistance and Evelyn was so helpful the entire time. She was super patient, answered all my questions, and made everything way easier than I expected. Her customer service was honestly 10/10 friendly, clear, and genuinely caring. You can tell she really enjoys helping people. 💛"
"I'm delighted to hear that Evelyn was as patient, clear, and genuinely caring as you described. It's exactly the kind of customer service we strive for! "
Yasmin Flores
November 24, 2025
"I spoke with Evelyn over the phone and had a great experience. She’s quick and detailed, and answered all of my questions! I am very pleased with the customer service."
"I'm glad to hear that our office was quick, detailed, and able to answer all of your questions. Providing excellent customer service is our top priority, and it’s great to know we delivered just that. We appreciate your feedback"
Elian Gomez
November 23, 2025
"Good service from Evelyn on Friday highly recommend this place"
"I'm proud of her dedication to providing excellent service. Thank you for your kind words! "
Greg Schultz
November 19, 2025
"Kimberly was extremely helpful and patient and answered every question that I had with professionalism."
"Kimberly truly has a talent for combining patience with professionalism. Thank you, your feedback means a lot to me and will definitely brighten her day!"
ibraheem olorunoje
November 10, 2025
"Eloy office is the best insurance in town Maria Gomez is the best helps with all my insurance needs"
"I’m thankful for your feedback. Maria is truly awesome—her bilingual skills and attentive service make a big difference for our diverse Central Watauga community."