State Farm® Insurance Agent Eloy Leal
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Margarita Garcia
October 22, 2024
5
out of
5
rating by Margarita Garcia
"María is the best always help with all insurance questions and needs"
We responded:
"Thank you for sharing your experience, Margarita! It's wonderful to hear that María has been so helpful with all your insurance questions and needs. Your feedback is greatly appreciated!"
adam flores
October 7, 2024
5
out of
5
rating by adam flores
"Arabela is very kind and knowledgeable. She has always been very helpful to me."
We responded:
"Thank you so much for sharing your experience, Adam! Arabela's kindness and knowledge are truly appreciated, and it's wonderful to hear she's been so helpful to you."
Oscar Renne Munoz
September 16, 2024
5
out of
5
rating by Oscar Renne Munoz
"María siempre atente"
We responded:
"Thank you, Oscar! It's wonderful to hear that María has been attentive to your needs. Your feedback is greatly appreciated!"
Carole Williams
September 16, 2024
5
out of
5
rating by Carole Williams
"Agent was able to change my insurance coverage to a new car lease very quickly with no hassles."
We responded:
"Thank you for sharing your experience, Carole! It's fantastic to hear that the transition to your new car lease was smooth and hassle-free. Your satisfaction is our priority, and we're delighted that everything went quickly and efficiently!"
Antonio Pina
September 12, 2024
5
out of
5
rating by Antonio Pina
"Arabela was great!! Professional and Patient, explanied and gave me several options to choose from. Five star service!!!"
We responded:
"Thank you for the fantastic review, Antonio! It's wonderful to hear that Arabela provided professional and patient service, explaining everything clearly and offering several options. We appreciate your feedback and are delighted to know you had a five-star experience!"
Carole Ann Fleming
August 25, 2024
5
out of
5
rating by Carole Ann Fleming
"Great service with perfect explanations of policies. Great staff and great to talk with...."
We responded:
"Thank you so much, Carole Ann! It's wonderful to hear that the explanations of the policies were clear and that the staff made your experience enjoyable. Your feedback is greatly appreciated!"
Juan Jimenez
August 15, 2024
5
out of
5
rating by Juan Jimenez
"My agent Arabela in Wautaga, Texas location has been very helpful and keeping in follow up incase there is any problems or concerns."
We responded:
"Thank you for sharing your experience, Juan! It's great to hear that Arabela has been so helpful and attentive to your needs. Your feedback is much appreciated and motivates us to keep providing excellent service!"
Guillermina G
June 28, 2024
5
out of
5
rating by Guillermina G
"María gives such good service and explains and question we have.i love this insurance company"
We responded:
"Thank you for sharing your positive experience with María! We're thrilled to hear that she provided excellent service and answered all your questions. We appreciate your support!"
Claudia Nava
June 5, 2024
5
out of
5
rating by Claudia Nava
"Arabela was very thorough in providing different quotes to meet my needs. She was patient, professional and detailed oriented. She promptly responded to all my requests. Thank you for your help!"
We responded:
"Thank you for sharing your positive experience with Arabela! We are delighted to hear that she provided you with excellent service and tailored quotes to meet your needs. We appreciate your feedback and look forward to assisting you in the future."
Kevin Willis
May 13, 2024
5
out of
5
rating by Kevin Willis
"Loni was a Rockstar when I called to help with a claim. The entire staff at Eloy Leal office are always accommodating and willing to help. Thank you"
We responded:
"Kevin, Thank you for the kind review and trusting our team with your Insurance needs."
Valarie Partridge
May 7, 2024
5
out of
5
rating by Valarie Partridge
"They were very prompt to answer my inquiry as to whether or not they had received my payment. I also appreciated that I could text with them!"
We responded:
"Valarie, Thank you for the great review and trusting our team a to help you with your Insurance needs."
David Furr
May 6, 2024
5
out of
5
rating by David Furr
"Great service and professional"
We responded:
"David, Thank you for the great review and trusting our team to help you with your Insurance needs."
Edith Torrez
April 27, 2024
5
out of
5
rating by Edith Torrez
"Great service from Arabela. Got a lower quote then what i had previously, so i switched right away. Always one step ahead to make sure everything was taken care of."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Bambina Romo
April 26, 2024
5
out of
5
rating by Bambina Romo
"Maria es mi agente muy buena agente"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Monica G
April 26, 2024
4
out of
5
rating by Monica G
"Buenas tardes !!! tengo la aseguranza de mi casa y mi experiencia a sido muy buena muchas gracias a la chica que aseguro mi casa Arabela pina Valdez fue muy amable y persistente en ofrecerme mi póliza gracias arabela un beso para ti 😘"
We responded:
"Gracias por su amable reseña y por confiar en nuestro equipo para sus necesidades de seguro."
Gaye Lynne montemayor
April 23, 2024
5
out of
5
rating by Gaye Lynne montemayor
"Mallory has been very helpful in an auto insurance issue. She has been so courteous, prompt and timely with updates! I appreciate her help!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Jason Snyder
April 18, 2024
1
out of
5
rating by Jason Snyder
"In January, we were contacted by Eloy Leal & asked to pay an additional $42.96 after we had already paid $493.94 three weeks earlier. Insurance went up to $915.78 the following month. We were told it was due to state wide increases, so we paid it. The following month in March, we were given a $1,473.94 bill. I called to ask why & was told we were short on November's payment. I found it odd that they were contacting us 5 months later about an error, especially when they contacted us back in January about an alleged $42.96 shortage. Once again, we paid the March bill on April 4 (we had to pull savings out ) Now here we are in April & our bill is $1,474.94 again. We called the Eloy Leal branch again, was told I would get a call back because it looked strange to them. 1 day later I got a call back & was told it was that high because one of our vehicles wasn't added. I had our policy in front of me & let them know we actually have had it insured with you since November 2023. She said "oh that's right, let me see what else it could be" then gets back with me to tell me it was because we missed December & January's payments. I also corrected her & informed her I have bank statements. She told me to come into the branch to show you & then you will see what you can do. This is not only incompetent but highly unprofessional."
We responded:
"Jason, Thank you for reaching out. We would like to touch base about your account, we tried to reach out to you with no success. Please give us a call in the office."
Julio Argueta
April 17, 2024
5
out of
5
rating by Julio Argueta
"Malerie went above and beyond to work on my claim and get a hold of the shop for me to ensure I didn’t have to pay the deductible for an accident that was not my fault. She is amazing to work with! Very grateful for her help!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Juan Lopez
April 12, 2024
5
out of
5
rating by Juan Lopez
"Maria es muy amable y ayudo con todos los pasos de mi reclamo mejor agente de state farm"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Thomas Lopez
April 12, 2024
5
out of
5
rating by Thomas Lopez
"Maria is best insuyagent always helps me when I have questions on any insurance questions hands down best agency in town"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Alexander Shaw
April 1, 2024
5
out of
5
rating by Alexander Shaw
"Eloy was professional and got me a good deal on my auto insurance!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
volkan oguz
March 17, 2024
5
out of
5
rating by volkan oguz
"i recently acquired insurance through State Farm and i had the pleasure of working with Malerie. i cannot express enough how impressed I am with her exceptional service. She assisted me, Providing prompt and efficient while securing the best price possible for my car insurance needs. i highly recommend Malerie and State Farm to anyone in need of insurance service."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Felipe Lopez
February 22, 2024
5
out of
5
rating by Felipe Lopez
"María Gomez es la mejor Agente estoy muy feliz con mi seguro!!!"
We responded:
"Thank you for recognizing the efforts of Maria - we appreciate your positive feedback."
Juan Medrano
February 19, 2024
5
out of
5
rating by Juan Medrano
"Eloy agency always gives great service helps me save money when i have questions always there specially Maria Gomez"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Jesus Pina
February 19, 2024
5
out of
5
rating by Jesus Pina
"Arabela helped me with my life insurance. I had been searching for information for a long time and she finally helped me. Thank you very much for your amazing service."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."